DISNEYLAND PARIS INTRODUCES AUDIO DESCRIPTION ACROSS RESORT FOR VISUALLY IMPAIRED AND BLIND GUESTS

Many locations in the resort are now equipped with audio description, including attractions, restaurants, hotels and more to immerse visually impaired and blind guests in the magic

At Disneyland Paris, we are committed to providing a magical experience for all. Our approach to accessibility is intended to empower those with disabilities and special needs through a collection of offerings and services provided for guests. Following the successful implementation of French Sign Language and chansigne in select resort entertainment, Disneyland Paris continues to research opportunities for the visually impaired and blind to enjoy even more autonomy.

AUDIO DESCRIPTION AS THE NEXT STEP IN ACCESSIBILITY AT DISNEYLAND PARIS

Disneyland Paris now offers visually impaired and blind guests an enriched experience so that they can enjoy the resort even more. This includes providing access to audio description content at attraction entrances and inside to live the experience in total immersion, as well as in many restaurants to experience the atmosphere and menus.

Thanks to the combined work of Accessibility, Entertainment and Walt Disney Imagineering teams, guests can now enjoy audio description in many locations throughout the resort, as well as the brand-new Marvel Avengers Campus which has been equipped with audio description in its restaurants, attractions and Hero Training Center.

HOW DOES IT WORK?

Disneyland Paris uses the AudioSpot mobile application and in-park installations to provide audio description information to visually impaired and blind guests about their environment such as:

  • Audio description for attractions in Disneyland Park and Walt Disney Studios Park
  • Audio description and interactive audio menus in restaurants at Disneyland Park and Walt Disney Studios Park

This device currently offers French and English audio recordings made in Disneyland Paris studios and can share information about the surrounding environment via audio that can be automatically translated into 11 other languages – Spanish, Italian, German, Chinese, Japanese, Dutch, Portuguese, Russian, Catalan, Arabic and Danish – based on the default language in a guest’s smartphone.

AUDIOSPOT, A FRENCH SUPPLIER

Disneyland Paris is committed to working with suppliers for their specialized know-how while benefiting from the skills of French and European companies. AudioSpot was therefore chosen for its expertise to support the development of audio description services. Thanks to joint efforts with the Accessibility, Entertainment and Walt Disney Imagineering teams, the company development team was able to offer a tailor-made solution adapted to Disneyland Paris offerings such as attractions, restaurants and shows.

AudioSpot is a start-up company created in 2014 and located near Nice. With a development team of five people, AudioSpot offers digital solutions for universal accessibility and inclusive guidance, both outdoors and indoors, with a concept of access to culture for all, and autonomous and continuous mobility, especially for the visually impaired.

DID YOU KNOW?

  • In 2018, Mickey and the Magician received the “Coup de Coeur de l’Innovation” trophy from the French Association Tourisme et Handicaps for the use of French Sign Language in the show!
  • Both parks have received the “Tourisme et Handicap” state brand since 2004 for its compliance with French accessibility standards.
  • Guide and assistance dogs are allowed in about 40 different attractions and shows!

To discover Disneyland Paris’ commitments to guests and Cast Members with disabilities as well as local communities, you can visit our dedicated MagicALL page.

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