As part of an ongoing commitment to diversity and inclusion, Disneyland Paris continues to expand availability of Virtuoz tactile tablet for the autonomy of guests with disabilities.
Following the launch of audio description in 2022, Disneyland Paris also offers a service since 2023 for visually impaired and blind guests. Through interchangeable 3D maps and descriptive audio, the Virtuoz tablet helps guests to better find their way around both parks, including all themed lands and some restaurants, as well as Disney Hotel New York – The Art of Marvel, Disney Newport Bay Club, Disney Hotel Cheyenne and Disney Village. The free service is available at City Hall, Studio Services and select Disney Hotels upon request and includes a tablet, headphones, and interchangeable 3D maps. It will be added to other Disney Hotels and future experiences in our parks.
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Other services are also available to help facilitate the visit of guests with disabilities. Audio description of attractions, restaurants and certain shows, interpretation in French sign language and performance for select shows, the use of accessibility guides and maps, and priority access cards are just a few examples of the services provided by the resort. Everything guests need can be found on a dedicated page of the Disneyland Paris website.
Disneyland Paris continues to make the entire resort even more accessible to guests with disabilities, while engaging in an ongoing dialogue with accessibility organizations and experts, on our path to offer everyone the chance to experience the magic of Disneyland Paris.
Did You Know?
- In a one-year period as of October 2022, Disneyland Paris welcomed 193,000 guests with disabilities.
- Since 2004, both parks have been awarded the “Tourism and Disability” state label for French accessibility standards linked to four types of disabilities: hearing, mental, motor and visual.
- Guide and assistance dogs are allowed on 40 attractions and shows across the resort.