“OUR JOB IS NOT TO MEET OUR GUESTS’ EXPECTATIONS. OUR JOB IS TO EXCEED THEIR EXPECTATIONS.”

What is your most important goal for the 30th Anniversary?

Our mission at Disneyland Paris is to create magical and immersive experiences that foster unforgettable lifelong memories. We continuously seek to exceed our Guests’ expectations to fulfill this ambitious mission. And what better time than the 30th Anniversary celebration to make it happen!

What are your objectives for the future?

More than ever, Disneyland Paris is the place where cherished stories come to life in a way that only Disney can offer. Our talented Entertainment team brings characters to life in a range of unique ways, from encounters to dedicated shows of unrivaled quality, all for the greatest enjoyment of children and adults alike. With the new themed areas at Walt Disney Studios® Park, we are going even further.

Our stories will take on unprecedented dimensions. Meeting Anna and Elsa was already magical… Visiting Arendelle in real life will only bring more joy and amazement to our Guests. The ongoing expansion and transformation of Walt Disney Studios Park will offer our Guests immersive experiences of unparalleled depths. Then the adventure continues in our hotels, with the new level of immersion we have set at Disney’s Hotel New York® – The Art of Marvel, and soon at the redesigned Disneyland Hotel. We cannot wait to welcome Guests from all over Europe and the world to discover our new experiences, whether for the first time or to see how much things have changed since they last came.

Our 30th Anniversary is just the beginning of a new era. There is so much more to come!

EDWIGE LECHEVALIER,
Head of Commercial

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