At Disneyland Paris, we have a longstanding commitment to environmental stewardship. Throughout the year, the company leads an action plan based on six different focus areas: reducing greenhouse gas emissions (GES), moving towards sustainable waste management, conserving water resources, protecting and enriching biodiversity, developing a responsible supply chain and supporting global actions to preserve the environment for the future.
Developing a responsible supply chain with, in particular, the replacement of plastic straws and stirrers with 100% biodegradable paper straws, the introduction of reusable shopping bags sold at low prices and made up of 80% recycled plastic, and the installation of eco-pumps in hotel rooms, thus reducing the number of plastic bottles in rooms by 80%.
Reducing greenhouse gas emissions (GES) with, in particular, the use of geothermal energy to cover heating needs (heating and hot sanitary water) for the Disney Parks and Disneyland Hotel, the use of LED projectors for shows and parades, the use of hybrid vehicles for 100% of the cars on the Autopia attraction, a fleet of 27 internal buses meeting the Euro 6 standard, currently the most demanding in terms of greenhouse gas emissions and air pollutants. Our combined efforts meant that, for the year 2019, greenhouse gas emissions are down 23% compared to 2012 (reference year).
Sustainable waste management to limit the impact of Disneyland Paris on the environment through recycling, composting and the use of biomethanisation. In addition, 20 categories of waste are collected and sorted using specific bins, skips and compactors installed backstage.
Conserving water resources, which is why Disneyland Paris is the only theme park in Europe to have set up its own wastewater treatment and recycling plant. The plant produces 2,100m3 of water per day, which is used in particular to fill in the Disney Parks and Disney Village waterways, the irrigation system (including Golf Disneyland), and for the Central Energy Plant’s cooling towers. The installation of this plant has made it possible to save 2,002,514m3 of water over six years.
Encouraging biodiversity through the 250 hectares of green spaces but also with the vegetable garden “Le Potager de Rémy” with about 15 varieties of fruits, vegetables and herbs which are then used by some of our restaurants, the use of 2 apiaries which produce more than 3.000 pots of honey per year while reinforcing natural pollination and reducing the use of phytosanitary products, the practice of eco-grazing with sheeps “d’Ouessant” (a rustic and protected breed) or the introduction of hens of the French breed Noire du Berry to protect the apiaries.
Support actions in favor of the environment by committing and supporting Disneyland Paris to various environmental initiatives aimed at raising awareness and encouraging children to protect nature. In addition, the Disney VoluntEARS program enables children to regularly take part in practical workshops with the horticultural team.
Disneyland Paris’ environment team partnered with the start-up Wakatoon last spring to launch an interactive coloring game for guests that combines play and creativity with an environmentally-friendly message about selective sorting, a way to think about the materials we discard every day.
This unique idea to combine the real world and the digital world by turning a coloring into a live cartoon was created by engineer Pierrick Chabi, whose start-up received the 2018 Tower of Terror Elevator Pitch award as part of Disneyland Paris’ ongoing efforts to recognize innovative start-ups.
During the exceptional closure of Disneyland Paris, teams working behind the scenes, assisted by Disney VoluntEARS, mobilized to help local associations and healthcare institutions, donating more than 100 tons of food, protective gear and other medical supplies with a market value of more than 1.5 million euros.
These donations are part of the company’s ongoing commitment to giving back to the community and were made possible thanks to the tremendous dedication of Cast Members working behind the scenes, as well as Disney VoluntEARS, who volunteered during their free time to help those most in need.
Many fruits and vegetables, proteins, snacks, dairy products, drinks, sweets and other delicacies were redistributed to national associations such as Secours Populaire Français, the Red Cross, Restaurants du Coeur and local social grocery stores such as Oasis à Serris, helping to bring a little comfort to those in need.
Disneyland Paris also donated protective medical equipment such as masks to the Seine-et-Marne prefecture, who redistributed the supplies according to the needs of the department’s hospitals. In addition, Hospitals and EHPADs in the Île-de-France region were able to benefit from donations of protective equipment, such as rain ponchos, distributed to healthcare professionals in collaboration with Fondation Hôpitaux de Paris – Hôpitaux de France.
Disney VoluntEARS also participated in the distribution of protective masks to the community of Serris, a town near Disneyland Paris, and helped schools upon reopening, by helping teachers in activities and offering children magical moments with fun workshops.
To ease the daily life of children hospitalized during confinement, the Disney VoluntEARS also created small educational tutorials from their homes, which were transmitted to patients via partner hospitals. These videos were accompanied by supply kits to practice the tutorials. Additionally, several thousand toys were distributed to children in hospitals.
These actions are all part of Disneyland Paris’ social responsibility approach, in place since its opening in 1992 to support associations and neighboring local authorities working with children and families and to protect the environment.
While Disneyland Paris prepares to reopen on July 15, cast members from the Disney VoluntEARS program recently shared the magic of the destination with residents of the Val d’Europe Agglomeration nearby community by planting hundreds of flowers in the flowerbeds at Château de Coupvray park and distributing 10,000 plants to residents for personal gardening.
Originally intended for planting this spring across the resort, these flowers continued to grow during the resort’s temporary closure causing an excess for the resort.
This donation helps to reduces waste and extends the company’s solidarity with the cities of Val d’Europe – the resort’s key partners since its creation – while raising awareness among younger generations about environmental preservation and what they can do to help in their communities.
Several planting activities have been held over the past few weeks, including in Coupvray for International Environment Day on June 5, at the Serris social grocery store called l’Oasis, and in front of Jossigny hospital (Groupe Hospitalier Est Francilien – Marne-la-Vallée site) where Disney VoluntEARS planted a THANK YOU in flowers for healthcare staff on June 24.
Throughout this period of exceptional closure, Disneyland Paris has also supported neighboring healthcare institutions and associations by donating more than 100 tons of food, protective equipment and other medical supplies valued at more than 1.5 million euros.
With the return to school, Disneyland Paris teams and Disney VoluntEars prepared some 500 school bags with Disneyland Paris notebooks, pens and other school supplies to be distributed to local associations for children including l’Ecole à l’Hopital, le Foyer de l’Enfance, l’Institut Medico-Educatif and le Centre Intercommunal du Val d’Europe. Disney VoluntEARS were on hand to prepare the bags and had the opportunity to distribute them to the children.
This special surprise for back to school was part of Disneyland Paris’ continued commitment to the local region, in an effort to support associations and bring magic to children in hospitals and in the local community at the start of the school year.
Marne-la-Vallée (Sep. 25, 2020) – Today, Disneyland Paris launched the sale of its themed reusable cloth face masks with all profits from their sales until the end of December 2020 donated to the Grand Hôpital de l’Est Francilien, a network of local medical centers and a longstanding partner of Disneyland Paris.
The new reusable cloth face masks for the general public will use the power of timeless Disney stories and beloved characters to address guests’ needs. They also support Disneyland Paris’s commitment to charity organizations and healthcare institutions during these challenging times. Made in France and sold at the price of 6 euros each, these masks fulfill AFNOR requirements and government recommendations, and last up to 15 washes. They will be available in four styles and two sizes featuring iconic Disney characters—a fun way to encourage an essential barrier gesture.
Proceeds will benefit the GHEF, which includes facilities in Marne-la-Vallée, Meaux, Coulommiers, and Jourre. This donation is part of the company’s ongoing initiatives which launched during the temporary closure, including donations of food, protective equipment and other medical supplies to those in need. Hospitals and nursing homes in the Île-de-France region were able to benefit from donations of protective equipment, such as rain ponchos, distributed to healthcare professionals. To ease the daily life of children hospitalized during confinement, the Disney VoluntEARS also created small educational tutorials from their homes, which were transmitted to patients via partner hospitals. These videos were accompanied by supply kits for practicing the tutorials.
Since March, Disneyland Paris has donated almost 5 million euros worth of goods (retail value) to local hospitals and charity organizations.
Ambitious solar energy initiative will reduce Val d’Europe local territory emissions of CO2 by 750 tons per year, marking a new milestone in Disneyland Paris’ environmental commitment.
On World Energy Day, Disneyland Paris announced the phased development of one of the largest solar canopy plants in Europe – together through a co-investment with French company Urbasolar – as part of a continued commitment to environmental stewardship. Located at the resort’s main guest parking lot, the project will contribute to the reduction of Val d’Europe local territory greenhouse gas (GHG) emissions by approximatively 750 tons of CO2 per year* while providing additional guest enhancements, including shade and shelter from direct sunlight, rain or snow. Construction began in July and is expected to be completed in 2023, with a first milestone for the first phase in spring 2021.
“Environmental innovation and stewardship are a tradition that began with Walt Disney himself, and this ambitious solar power project is the latest in our commitment to the environment at Disneyland Paris,” said Natacha Rafalski, President of Disneyland Paris. “It is our responsibility as a business and leading tourist destination to contribute to the long-term sustainability of our resort and the region through environmentally responsible practices.”
The solar power plant at Disneyland Paris is in collaboration with French company Urbasolar through a co-investment and will encompass 17 hectares (42 acres) of solar canopies, using 67,500 solar panels for a production of 31 gigawatt-hours per year (GWh/year). While this is not only allocated to the resort, it is technically enough renewable clean energy to account for about 17% of the resort’s current electricity consumption and equivalent to the annual energy consumption of a city with about 14,500 inhabitants**. Once the full project is completed, a section of it will light up at night in the shape of a Mickey Mouse head, visible from the sky.
“This power plant is an unprecedent project in Europe from a major company like Disneyland Paris,” said Stéphanie Andrieu, CEO of Urbasolar, and Arnaud Mine, President of Urbasolar. “It will be a fully tailor-made project, integrated into Urbasolar’s strategy of innovation on system monitoring and on-site energy management. We are thrilled to be part of this project.”
The project will also contribute to Disneyland Paris’ environmental strategy, aiming for a significant reduction in GHG emissions and a full decarbonization of its energy supply.
The initiative is part of the constant efforts put in place by the company in six focus areas of the environment: reducing GHG emissions; moving toward sustainable waste management – for example, by reducing the use of plastics; preserving water resources, including through the establishment of a wastewater treatment plant; developing a responsible supply chain; preserving and fostering biodiversity and supporting global actions to preserve the environment for future generations.
Geothermal energy already feeds both Disneyland Paris Parks and the Disneyland Hotel as a result of an innovative plant located at Villages Nature Paris. It uses naturally occurring underground heat and steam to help cover the heating needs for sanitary hot water and heating system of the facilities.
Since 2018, Disneyland Paris Hotels have also been participating in the Affichage Environnemental initiative officially supported by the Ministry of Ecological Transition and the Agence of Ecological transition (ADEME).
Despite the cold on Saturday, February 13, a dozen Disney VoluntEARS – the employee-volunteers of Disneyland Paris who give their free time for helping those who need it the most – walked through high water delivering gift baskets to flood victims in the town of Esbly. Accompanied by teams from town hall, they distributed 300 gift baskets of snacks and drinks.
A few days earlier, 20 Disney VoluntEARS put together 600 baskets, half of which will also be donated to other neighbouring towns such as Condé. To carry out the distribution, the Disney VoluntEARS worked hand-in-hand with the municipalities, with which the resort as built strong relationships over the decades.
“When we saw the damage that the floods had wreaked on our surrounding communities, we felt compelled to bring comfort to the locals,” said Eric Pires Augère, CSR and Philanthropy coordinator for Disneyland Paris.
At Disneyland Paris – and at Disney resorts around the world – we strive to create a culture of inclusion, where everyone is welcome. As part of this focus, we are always evolving and actively listening to our guests and cast members, creating an environment where all people feel valued, welcomed and appreciated.
In 2019, we actively solicited input from our cast members from all over the world in a series of ideation sessions that generated more than 100 ideas, including the addition of Inclusion to The Four Keys.
For more than 65 years, our cast members have welcomed guests from around the world with the help of The Four Keys – Safety, Courtesy, Show and Efficiency – which guide our renowned approach to service around the world. Each of these embody a core value that serves as a guiding principle for cast members in their daily work. The addition of the Inclusion Key emphasizes its ongoing importance in all that we do and will be a constant reminder to us that all who come to this happy place are welcome. Watch the video below for more details!
This is just the beginning, as we continue to work toward a world where we all belong. There’s more to do, but we are excited for what’s next as we continue to listen, learn and work towards a more inclusive future for our cast and guests. You can read more about Inclusion Key on the Disney Parks Blog.
It’s time to live your dreams again as Disneyland® Paris reopens this Thursday, 17 June 2021 with Disneyland Park, Walt Disney Studios® Park, Disney’s Newport Bay Club Hotel and Disney Village®. Plus, in a matter of days, the much anticipated Disney’s Hotel New York – The Art of Marvel will open its doors along with the premiere of the new Disney Junior Dream Factory show!
Marne-la-Vallée, June 17, 2021 – Our Guests can once again enjoy the outstanding experiences we are known for, from iconic attractions (including new experiences like Cars ROAD TRIP) and new heart-warming Disney, Pixar, Star WarsTM and MARVEL Character moments to unique interactions with our Cast Members and even a few surprises along the way.
Natacha Rafalski, President of Disneyland Paris, celebrated the reopening of the destination during a ceremony at Walt Disney Studios Park. “We are absolutely thrilled to bring the Disney magic back to our Guests, in the most wonderful way and with enhanced health and safety measures… As the top tourist destination in Europe, I am so proud to see Disneyland Paris play a key role in the reignition of the tourism industry. It is a chapter filled with hope and optimism that we are starting all together as we believe that the need to dream and share moments of happiness with family and friends have never been so important. And as part of our longstanding commitment to supporting our communities, we are delighted to be celebrating this milestone with 300 beneficiaries from local associations.”
Over 60 Disney Characters at Selfie Spots and surprise appearances
The first Guests arriving today are once again able to enjoy Disneyland Paris, which is more beautiful than ever* and thanks to many Selfie Spots, guests can enjoy a special moment with their favourite Characters from the Disney, Pixar, Star WarsTM and MARVEL universes. Some of the new character experiences include Star WarsTM Legends such as Chewbacca, Kylo Ren, or Stormtroopers now at Videopolis Theatre for a galactic experience.
Characters straight out of Alice in Wonderland are surprising guests in the Cheshire Cat Train on Main Street, U.S.A. And a float welcoming famous Disney Princesses also makes surprise appearances at Disneyland Park.
At Walt Disney Studios Park, Cruella makes surprise appearances, as do Emile and Remy from Ratatouille. Additionally, the beloved characters from Frozen are back at Animation Celebration and the MARVEL Super Heroes are ready to take selfies with Guests on stage at Studio Theatre.
Iconic attractions and a new experiences: Cars ROAD TRIP
Once again, Guests can enjoy iconic attractions in both Disney Parks, be it the thrill of Star Wars: Hyperspace Mountain and The Twilight Zone Tower of Terror or an adventure on a family attraction such as Peter Pan’s Flight or Ratatouille: The Adventure.
With the continued transformation of Walt Disney Studios Park, new experiences, like the Cars ROAD TRIP attraction, are coming online making it the place where Pixar adventures come to life. Launched today, this new experience takes you right into the world of Pixar’s Cars films along the idyllic Route 66, the most legendary highway of the American Southwest. As they travel aboard a streetcar, Guests meet Lighting McQueen, Martin and many others, while passing by some nature- and Cars-made wonders.
Near the exit of the attraction, Guests will be able to enjoy a delicious break at “The Laugh ‘n’ Go” food truck presented by Bel. This fun-filled ‘pit-stop’ will feature snacks created by the Disneyland Paris chefs with The Laughing Cow cheese.
Disney’s Hotel New York – The Art of Marvel: opening on 21 June 2021
Just a short walk – or free shuttle – away from the Parks, Disney’s Hotel New York – The Art of Marvel will pay tribute to the home of so many Marvel Super Heroes and the artists who created them. Disney’s Hotel New York – The Art of Marvel will offer premium comfort and personalized services, while celebrating New York City’s culture and vibrant energy, styled as a New York art gallery.
With more than 350 pieces of artwork on display spanning both comics and movies created by more than 110 artists from Europe and beyond – including about 50 exclusive pieces – it will be one of the largest publicly viewable collections of Marvel artwork in the world.
The Guest experience will be taken to the next level with a holistic, 360-degree approach to storytelling and exclusive experiences including Selfie Spot with Spider-Man at the Super Hero Station, a creative space for little ones called Marvel Design Studio, or the Hero Training Zone, an outdoor field with dedicated areas for a variety of sports activities to be enjoyed by guests of all ages.
More information and reservations at disneylandparis.com.
Disney Junior Dream Factory: Opening 1 July 2021
Disney Junior Dream Factory, a new live entertainment show, is the first show that Disneyland Paris will offer after its reopening. Ideal for families with young children, the show will take place in the brand new “Studio D” at Walt Disney Studios Park and will officially open on 1 July. This immersive 20-minute show will feature some of Disney Junior’s most popular Characters such as Mickey, Minnie and Timon and rising stars Vampirina and Fancy Nancy Clancy. They invite both young and older Guests to make dreams come true together by learning and singing fun and catchy songs.
Disneyland Paris Enhanced Health and Safety Measures
As the health and well-being of our Guests and Cast Members has always been and will continue to be our top priority, Disneyland Paris’ reopening takes a deliberate approach with enhanced health and safety measures that were successfully implemented last year. Our measures continue to reflect current government guidelines, demonstrating our ability to improve the Guest experience while prioritizing a safety. As authorities recommend the wearing of an appropriate face covering in public spaces, Disneyland Paris asks all guests ages six and older to do so.
Partnering with PURELL® brand, throughout the destination, Disneyland Paris has installed nearly 2,000 dispensers of hand sanitising gel made in France.
In order to support physical distancing, limited attendance and required advanced ticketing and reservations are in place, per government guidance. As a result, some experiences, shows or events may not be available or may be modified, depending on evolving guidance from authorities.
Disneyland Paris welcomes Guests back to the magic with a limited number of tickets available each day using an online reservation system. To ensure admission, Guests must register through the system and obtain a reservation for park entry along with their park ticket, prior to their arrival. Guests who already have a dated ticket do not need to register and reserve a date. Likewise, Guests with packages that include park admittance will receive admission for the duration of their stay and do not need to use the system. Dated tickets also offer flexibility as they can be cancelled up to three days prior to visit date.
*Disneyland Paris is 400 hectares of perfectly maintained vegetation and 7,400 m² of flowerbeds thanks to our “Magic Keepers”.
The Sleeping Beauty Castle is currently undergoing major renovations. It will still be possible to walk through it to access its shops or to reach Fantasyland from Main Street, U.S.A.
**Selfie Spots provide new opportunities to meet the iconic characters of Disneyland Paris. They are specially configured to adhere to the physical distancing measures while offering a magical experience in an immersive, customised setting.
Some experiences, shows or events will not be available or may be modified depending on the evolution of the health and safety measures and recommendations from public authorities. Guests can visit disneylandparis.com for the most recent updates All the events, shows, attractions and animations mentioned might also be modified, delayed, cancelled or closed without advance notice and they are subject of climatic conditions.
Some images do not represent current operational guidelines or health and safety measures such as protective face masks and physical distancing requirements. Read this page for important details to know before your visit