Food & Beverages: things are changing back in the kitchens at Disneyland Paris!

With 55 restaurants and 13 bars, Disneyland®Paris is the largest restaurant in Europe, in which approximately 20 million meals are served every year. But this sector too is moving, and projects are counted on more than one hand. In the guest experience we intend to improve, what is in the guest’s plate is also taken into account. Consequently, the food & beverages teams have reviewed their strategy and our offer. Last year counter service was reviewed from top to bottom, and now the buffets and table service concepts of the destination are going to be thought out through and through. Let us take a look at what is cooking! No one better than Faouzi Miloud, Director Food & Beverages, to lead us.

“Contrary to general belief, the offer in our restaurants evolves regularly: the menu of our counter service restaurants changes at least once a year, and the buffets and table service menus twice. Of course we take seasonality into account, as well as the latest tendencies and of course our guests’ expectations in order to offer the best products”, Faouzi Miloud declares right off.

Change, variety and diversity, are key words in the kitchens at Disneyland Paris. Chefs Thierry Clément and Christian Aubert conceive and develop the new menus with their colleagues in a dedicated laboratory in order to meet guest expectations. This procedure includes strict and regular collaboration between operational Cast Members, the quality service and financial analysts. New, varied and balanced menus started to be put into place two years ago in the counter service restaurants, as part of the “Disney Magic of Healthy Living” global program. Salads and water now replace the ever-present French fries and sodas, and alternatives are also made in the dessert sector. The levels of sugar, sodium, polyunsaturated fats and calories are controlled while specific measures are taken to constantly set up healthier menus, with the help of the in-house nutritionist Adoracion Faulin. To always maintain the quality, better products are brought in, such as the Angus beef in the hamburgers, the coffee, or the chicken in the nuggets. At the En Coulisses restaurant a fish-based menu has been added, while beef with an African sauce is now a staple at Hakuna Matata. There have been other changes in the presentation and the freshness of the products, even though –as Faouzi explains-, “we are keen on keeping on our menus the most popular products”. This strategy has proven to be the right one since the guest satisfaction rate in this segment of our catering service has gone up 5 points over these last months.

Faouzi’s teams are now tackling the food & beverages strategy regarding buffets and table service. This brainstorming will continue until 2016, even if the first changes will soon be made. “As of 1st July, the California Grill, the iconic restaurant at the Disneyland Hotel, will once again offer an upscale, California inspired world cuisine menu, with traditional French products. The menu will change three times a year, with fresh produce of each season, whether it is fruit, vegetables or meat. Aromas will also play a very important part. We are coming back to the basics, to our origins by respecting the themes of each of our restaurants. This is what our guests have asked us to do. Consequently each table service restaurant in the destination will be different, with its own positioning. The next ones on our list are the Yacht Club and Walt’s.”

The Chef of California Grill Philippe Geneletti,surrounded by his teams

With time the teams want to set up “signature” products for the buffets in each of the restaurants, in order to differentiate them from one another. The key word is once again variety, and the products will change various times a week. There will be less fried food, more fresh products, seafood and salad bars. Change is in the air and quality is always the objective. Faouzi also hopes to improve the experience in the restaurants, with animation and interaction, a carving board to slice freshly roasted meats, cold cuts, woks and pasta cookers, open kitchens: in short, elements that turn catering into a real show. “In the coming two years we are going to push our current food offer to a totally different level” Faouzi Miloud concludes with a smile, visibly very enthusiastic and determined to turn this ambitious project into a reality.

0 thoughts on “Food & Beverages: things are changing back in the kitchens at Disneyland Paris!”

  1. Hi, there! I’m from Brazil, and I’ll be at DisneylandParis on my 40th birthday with my family (a husband and 3 daughters). May I have my “magical birthday ever”? This include a character? How I order it? We’re ordering a 1day/2parks ticket, and we have a doubt about the time of Paris Express. It leaves Disnenyland at 8pm, is that time AFTER the fireworks and night parade? We’re very excited with this family travel,and we’ll be waiting ansiously for your reply

  2. Wonderful article, please more like this!

    I’ve never seen that castle elevation artwork before, could you post it in a higher resolution? Would love to thoroughly investigate the details of it.

    Kind regards
    Disneyland Paris Treasures

  3. Greate post. Keep writing such kind of information on your blog. Im really impressed by your blog.

  4. Appreciating the time and energy you put into your site and in depth information you present. It’s great to come across a blog every once in a while that isn’t the same out of date rehashed information. Wonderful read! I’ve bookmarked your site and I’m including your RSS feeds to my Google account.|

  5. What’s the point of attracting adults and “reconnecting them with childhooh emotions and memories” if once they’re there you’ll treat them like they’re not welcome?
    Maybe the problem is not our perception is wrong. Maybe the problem is you really don’t want us to go.

  6. There’s a Santa Fe style hotel? Oh my! Will have to go back and stay there! Only hotel I had time to see on my first visit was the Disneyland Hotel on my way into the park to see Captain Eo after it re-opened in June 2010. I was on a one-day visit via the Eurostar from London (on holiday there from Australia) so very limited time – too limited. But I loved it.

  7. I’ve been 4 times to Disneyland Paris in the last 3 years and each time the service has been absolutely dredful and not even apologetic – would love to see how this changes.

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  12. Also my question:-) Is there a way to buy something although i’m not working at Disneyland Paris?

  13. So, so sad to see this icon show close! I first saw it in California in 1987 and was blown away by what was then incredible 3D technology, as well as Michael’s performance. When I visited Disneyland Paris for the first (and thus far, only) time on 24 June 2010 I was on a EuroStar day trip to the park from London which I was visiting for Michael Jackson 1st anniversary events with his UK fans. When I heard that Disneyland Paris and other Disney Parks were re-opening the film as a tribute to Michael, I HAD to make the journey across the channel to see it again. Needless to say, I made the most of the opportunity for repeat screenings on that day. And though I’ve since seen it repeatedly in Anaheim and Tokyo (shortly before it closed there last year) I’ll never, ever forget seeing it on the big screen for the first time since the 80s at Disneyland Paris. I’m not sure I want to go back now. 🙁

  14. It’s a shame this classic has to go, really!
    I’m glad I got the chance to experience it once again with the tribute performance.

    It was not quite the same since many of the original effects and the look and feel of the cinema were missing, still the old 3D glasses/technique and and analogue! print/and projector was used, which was and is kind of lazy from Disney. Also, the print was very worn out the last time I’ve seen it and should have been replaced long ago.

    But, still better than no Captain EO.

    Since Captain EO will never return to the Disney parks, please release a worthy blu-ray of this classic masterpiece (in 3D and 2D). I’m sure plenty of Disney-, Michael Jackson-, Anjelica Huston, Franics Ford Coppola- and George Lucas-Fans would buy it in an instant!

    I sure would!

  15. Why oh why is this closing?

    Have seen it several times at Disneyland Paris in the last couple of years and and each showing was packed out! Judging by everyone’s reaction on the way out, the audience clearly loved both the film and its effects.

    Bad decision, Disney 🙁

  16. The reason it has closed is that jardly anyone watches. Figures have dwindled and have been for years. It has been declining in the mast few years. Everyone moans and groans but it costs Disney to keep it running and if the audiences ain’t coming, who can afford to keep it.

  17. between Oxford and CambridgeONSet the price of a $268look on approximately $358 and buyers will flip away. While you are it true the quick gladness in a bestthe states in the nation with such as AC Milan red and black

  18. Would it be possible to meet with some one in hr on the 2nd idecember2015 to discuss student placement with you. Students would be 18 plus studying travel and tourism funded via Erasmus
    Kind regards


  19. We used these just after Christmas. Such a vast improvement since our last visit in summer 2014. Well done! I still had to wait from about 9am to get a good spot in the queue, but then we only waited about 10 minutes in the actual pavilion, as opposed to 70 minutes last time!

  20. We had a wonderfull new years evening at euro disney 2015 – 2016!!!!
    It was fantastic!!
    Thank you!

  21. Will the foliage be refurbished? Many leaves and small branches are missing and spoil the attraction so hopefully these will be refurbished.

  22. Hello We are a family of 4 with my husband and 2 children.I am 32 weeks pregnant.With the easy access card will I have access to attractions with my family.

  23. would changing the perception around DP to attract adults or a particular age groups not be at the expense of other age groups eg kids, teenagers.

  24. What a shame that they cast aside the park’s heritage, people’s memories and their love of DLP by destroying the named stones and replacing them with bland slabs.
    There were a few broken and loose ones, but surely they could have been kept and relayed to a better standard than they had previously.
    It has really dampened our DLP experience. What next? Removal of the castle?

  25. it’sasmallworld is more beautifulthan before.

    I will ride to it’s a smallworld during go to disneyland paris.

  26. i come to disney land for 20 years every year 2or3 times
    i am a real disney fan i collect it also but my complain is this year
    when y order to stay in the hotel why did they not mention
    that there is so many attraction close in the park you mention about the hotel but let also know about what happen in the park
    i hope you understand why i writhe this
    i hope that you will reply
    thanks yolande

  27. I want cast menbers . business chaienge back stage new shw works
    my challenge .
    U.S.A I want art work project menbers.

  28. Hello, I am staying at the Hotel on 9/23/16. That day is my daughter’s birthday. Do you have the opportunity to purchase a cake?

  29. Can anyone help with getting in touch with photopass for Disneyland Paris. Tried sending email through contact us but email keeps coming back undeliverable. All photos are not coming up and need them to find my photos.

  30. Not Impressed! Big Thunder mountain is one of my favorite Disney Rides! Shut! Simlarly, the Star Wars events are apparently unavailable.No mention of these attractions being shut when my booking was made in June. My grandson, for whom we arranged this trip, has extatically reached the height limit, and a star wars addict/devotee will now be denied these pleasures. Will there be a refund/discount offered?

  31. What’s up,I log on to your new stuff named “Disney Announces Transformative Multi-Year Expansion for Disneyland Paris – Disneyland Paris News” like every week.Your writing style is witty, keep it up! And you can look our website about proxy.

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